The Hunfeld

Front Office Manager - The Hunfeld

July 31st 2026 Receptie

THE COMPANY
At Utrecht City Concepts, everything revolves around creating special experiences. With our collection of unique boutique hotels, we are the key to truly experiencing Utrecht. Each hotel has its own character, a distinctive location and a personal atmosphere where hospitality is central.

The Hunfeld Utrecht is a stylish boutique hotel on the lively Mariaplaats, right in the historic Dom Quarter of Utrecht. The hotel owes its name and story to the former menswear store Grove & Hunfeld, which established itself in the building at the end of the 19th century as Utrecht’s first “men’s and children’s ready-to-wear tailoring shop”. This rich history is still visible today in the character, interior and details of the hotel.

The Hunfeld is anything but a standard hotel. With a bold and contemporary design, personal service and a touch of individuality, we create a place where guests feel welcome and experience Utrecht in a unique way. Inspired by the dynamics of cities such as London, Paris and Berlin, yet at the same time unmistakably Utrecht, The Hunfeld stands for character, quality and genuine attention to the guest.

For The Hunfeld, we are looking for a: Front Office Manager (32–38 hours) to start immediately

A varied role in which you work operationally and lead the Front Office team. You are the point of contact within the daily operation, maintain oversight and know how to create a hospitable and professional atmosphere together with the team.

THE ROLE

As Front Office Manager, together with the Front Office Supervisor, you are responsible for the daily management of the Front Office operation at The Hunfeld. You ensure that guests feel welcome from the first point of contact through to check-out.

You are a coaching and committed manager who motivates and supports the team in the daily operation. At the same time, you safeguard quality, structure and efficient cooperation between departments.

You combine operational work with management tasks and know how to switch quickly between guest contact, team coaching and operational challenges.

WHAT WILL YOU DO?

Guest experience & operation

  • Ensure a personal and high-quality service experience;
  • Actively participate in the Front Office operation;
  • Monitor quality, appearance and the daily course of affairs within the hotel;
  • Identify opportunities for improvement within the guest journey and daily processes;
  • Coordinate and collaborate with other operational departments.

Team & leadership

  • Manage, coach and guide the Front Office team;
  • Recruitment, selection and onboarding of new colleagues;
  • Create a pleasant, professional and open working atmosphere;
  • Support employees in their development and ownership;
  • Prepare and monitor schedules and staff planning.

Organization & optimization

  • Safeguard operational procedures, safety and quality;
  • Actively contribute to optimizations within the daily operation;
  • Responsible for administrative processes and operational reports;
  • Contribute ideas on improvement projects and the further professionalization of the department.
     

WHO ARE WE LOOKING FOR?

You are guest-oriented, energetic and know how to motivate a team in a dynamic hotel environment.

In addition, you recognize yourself in the following:

  • You have at least 2 years of experience in a managerial Front Office or Supervisor role within hospitality;
  • You are operationally strong and maintain good oversight;
  • You switch easily between guest contact, team guidance and daily operations;
  • You are approachable, professional and clear in communication;
  • You have an eye for detail, quality and atmosphere;
  • You are flexibly available between 06:45 and 23:00, including weekends;
  • You have a good command of Dutch and English, both spoken and written;
  • Emergency Response, Social Hygiene or Practical Trainer diplomas are a plus.


WHAT DO WE OFFER?

Working at The Hunfeld means working in a stylish and personal hotel environment where hospitality and cooperation are central.

We offer you:

  • A versatile management position within a boutique hotel in the heart of Utrecht;
  • A contract of 32–38 hours per week;
  • A one-year contract with the prospect of a permanent position;
  • Salary in accordance with hospitality collective labor agreement scale 7 or 8, depending on experience;
  • Travel allowance from 10 km commuting distance;
  • Phone allowance;
  • Opportunities to further develop yourself within Utrecht City Concepts;
  • An enthusiastic team and an organization with short lines of communication and plenty of room for initiative.
     

ENTHUSIASTIC?

Can you already see yourself becoming part of The Hunfeld team?

Then send your CV and motivation to Robin via the form below.

Apply

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