Eye Hotel

Front Office Employee

Utrecht March 24th 2026 Receptie

THE COMPANY

Eye Hotel is part of the Utrecht City Concepts family. With our Utrecht Boutique Hotels, we are the key to truly experiencing Utrecht. Each located in unique, quintessentially Utrecht locations, our hotels stand out for their special decor, personal atmosphere, and top-notch service.

Eye Hotel, Utrecht's most surprising hotel, is characterized by its attention to guests. With care for every guest, as well as for the history of its beautiful building and Utrecht, every employee at Eye Hotel ensures a unique experience for its guests.

WHAT WILL YOU DO?

As a Front Office employee, you will take care of our guests with:

  • A warm and personal welcome, conveying the special hotel feeling;
  • Sincere attention, finding surprising ways to make the guest's stay even more enjoyable;
  • Relieving our guests, ensuring they lack nothing;
  • Providing guests with breakfast in the morning and performing preparatory and concluding tasks;
  • Providing room service to our guests upon request;
  • Conducting quality checks (randomly) of the rooms;
  • Following the Guest Journey for our guests;
  • Checking guests in and out using the reservation system;
  • Answering and transferring phone calls;
  • Administrative tasks such as drafting, responding to, and sending emails;
  • Receiving and passing on guest wishes, complaints, and/or other messages;
  • Processing reservations in the reservation system;
  • Financial accountability during shift handover for payments made;
  • Financial administration, such as correctly closing accounts, processing corrections on accounts, checking card payments, etc.

WHAT DO WE OFFER YOU?

We believe it's important that you enjoy going to work! Therefore, we offer you the following:

  • A friendly team within Utrecht City Concepts where there are many social gatherings and events organized;
  • Salary based on pay scale 3 or 4 (depending on age and experience) from the hospitality collective labor agreement;
  • Employment conditions in accordance with the hospitality collective labor agreement, which we dare to deviate from. With us, everyone receives a 50% bonus for working on a holiday (even if you're not a skilled worker!);
  • Travel allowance from 10 km commuting distance based on public transport;
  • Access to all educational trainings and masterclasses of the GoodHabitz development and learning system;
  • A look behind the scenes at

Apply

  1. Utrecht City Concepts >
  2. Come work with us >
  3. Front Office Employee